by Madeleine Penney | Aug 16, 2017 | Press Release
London, UK – Dynama has announced that its commercially proven resource planning and workforce optimisation software has been accepted onto the latest iteration of the Government’s Digital Marketplace, G-Cloud 9. Dynama’s technology and services enable public...
by Madeleine Penney | Aug 10, 2017 | Press Release
Colin Hay at Puzzel takes a look at how to realise the real potential in contact centres Contact centres and those in them work hard. In fact they are obsessive about efficiency and reduced cost to serve. That’s the problem – too much attention on the wrong thing....
by Madeleine Penney | Aug 10, 2017 | Press Release
10 August 2017, London: The Giant iTab Company is currently in discussions to sign contracts with five new partners, following Mobile World Congress in Shanghai. The new partners will cover territories in Hong Kong, Singapore and Australia, and will be licenced for...
by Madeleine Penney | Aug 4, 2017 | Press Release
Colin Hay at Puzzel outlines 5 smarter ways of working to minimise customer effort starting with eliminating dumb contacts Customers want a simple, convenient and low effort resolution to their enquiries and interactions. However, industry research suggests that the...
by Madeleine Penney | Aug 3, 2017 | Press Release
Newbury, UK, 3 August 2017 – Europlus Direct has chosen Microsoft Dynamics NAV from The NAV People to optimise efficiency, improve workflows through the automation of manual processes and provide a scalable platform as the company expands its international business...
