by Mary Phillips | Nov 14, 2019 | Cybersecurity
Just when you thought the cost of overseas calls was decreasing… As if battling cybercrime wasn’t hard enough, criminals have now weaponised artificial intelligence in the form of deepfake audio. In a recent example, the Chief Executive Officer (CEO) of a UK...
by Mary Phillips | Oct 22, 2019 | Software/Analytics/AI
Advances in analytics and AI are pushing the barriers for Workforce Management (WFM) and Magnus Geverts at Teleopti, a Calabrio Company says it’s time to act now to take advantage of new initiatives, starting with a data-infused WFM strategy for better human...
by Mary Phillips | Oct 17, 2019 | Cybersecurity
The number of cyber-crime incidents recorded by the UK’s Financial Conduct Authority (FCA) increased from 69 in 2017 to 819 in 2018 – an increase of 1000%. However, the finance sector is not alone. Joe Collinwood, CEO at CySure explains why in the technological age no...
by Mary Phillips | Oct 10, 2019 | Cybersecurity
We live in an age where we use our personal smartphones not just for messaging or social media, but potentially for business communications, emails, sensitive documents, banking and as an electronic wallet. Findings from a report[i] that analysed mobile phone thefts...
by Mary Phillips | Oct 9, 2019 | HR/People/Workforce
‘Out of sight out of mind’ used to be the mantra for lone workers, but as the number increases in the UK, employers are realising that it’s important to ensure their safety and wellbeing. Nick Whiteley outlines four steps that employers can take to manage their remote...