by Madeleine Penney | Mar 24, 2022 | Contact Centre/Telecoms, Financial/Payments
At Encoded we work with many contact centres of large brands to provide secure payment solutions. Our aim is to provide easy payment methods that free up valuable agent time, allowing them to focus on customer service, more complex enquiries and additional revenue...
by Mary Phillips | Dec 12, 2019 | Financial/Payments
With card fraud and identify theft continuing to hit the headlines, Jason Roos, CEO of technology company Cirrus, discusses why it pays to know about payment standards when using your credit or debit card online or on the phone. In today’s increasingly cashless...
