by Madeleine Penney | Mar 21, 2017 | Press Release
Thomas Rødseth at Intelecom, shares his top tips for making web chat work and what you need to consider before taking the plunge Web chat certainly has many benefits – it delivers a modern, near real-time response to today’s digital consumer. It is cheaper than a...
by Madeleine Penney | Mar 16, 2017 | Press Release
According to Crispin Jessop at Dynama successful projects start from within. Here, he reveals seven tips to keeping one step ahead of the competition with an effective training matrix You know that running a successful offshore business is a complicated and...
by Madeleine Penney | Mar 8, 2017 | Press Release
ConhIT, Berlin Exhibition Grounds, 25th – 27th April 2017 Hall 4.2, Stand A-106 Nuremberg, Germany – 8 March, 2017—Imprivata®, the healthcare IT security company, will demonstrate its latest solutions for delivering fast, secure access to clinical applications,...
by Madeleine Penney | Mar 8, 2017 | Press Release
Thomas Rodseth, VP of Product & Marketing at Intelecom explains the options when it comes to intelligent assistance Sometimes a technology takes an age to go mainstream. Other times it appears to arrive like a thunderbolt out of nowhere. Bots chose the high...
by Madeleine Penney | Feb 22, 2017 | Press Release
Forward thinking County Council in North Wales leads public services organisations with adoption of new access, security and absence management system hfx, a leading provider of flexible working systems, has announced that Anglesey County Council is using its latest...
by Madeleine Penney | Feb 22, 2017 | Press Release
Olle Düring, CEO of Teleopti outlines three steps to put the Voice of the Employee at the heart of your contact center According to world-leading industry analysts Gartner,[i] “organizations need to assess the potential needs, expectations and aspirations of the next...