by Madeleine Penney | Feb 1, 2017 | Press Release
Jeremy Hamill-Keays of Teleopti takes a look at a favorite subject from a new angle We are experiencing change all the time, and today, more rapidly so than ever. Products, technologies, the business landscape, expectations – they’re all in a constant state of flux....
by Madeleine Penney | Jan 31, 2017 | Press Release
Innovative Shopping Mall solution hits new highs for Eurostop in Singapore with three new high profile customers within the last year New functionality within Eurostop’s market leading Tenant Sales Management System (TSMS) has helped to secure agreements with three...
by Madeleine Penney | Jan 25, 2017 | Press Release
Bjørn-Rune Hanssen, Gamification Manager at Intelecom explains why it’s good to experiment and fail when it comes to gamification in contact centres. According to ContactBabel’s UK & US Contact Centre HR & Operational Benchmarking Reports, agent attrition...
by Madeleine Penney | Jan 25, 2017 | Press Release
Arab Health, Dubai International Convention & Exhibition Centre, 30 January – 2 February 2017 Stand CC128 Dubai, UAE – January 25, 2017—Imprivata®, the healthcare IT security company, will be demonstrating its latest solutions for authentication, access...
by Madeleine Penney | Jan 19, 2017 | Press Release
Bracknell, UK – January 19, 2017 – Avnet, Inc. (NYSE: AVT), a leading global technology distributor, has created an ecosystem that drives active collaboration to enable partners to unlock end-to-end opportunities in the Internet of Things (IoT) market. Avnet partners...
by Madeleine Penney | Jan 19, 2017 | Press Release
Thomas Rodseth, VP of Product & Marketing at Intelecom takes a look at why mobile customer service is important right now Are you up to speed with how your customers want to communicate with you? Of course that might depend on who is considering that question....
