by Madeleine Penney | Nov 17, 2016 | Press Release
Ben Willmott at Teleopti explains how action-based web tools are the new stars of the show when it comes to workforce management For today’s team leaders, every minute counts. Shifting business requirements and changing customer habits mean it is vital for managers...
by Madeleine Penney | Nov 16, 2016 | Press Release
Children’s clothing retailer wins “Best Independent Multichannel Operator” for outstanding commercial success across multichannel retail operations Eurostop congratulates Base Childrenswear, UK retailer of designer children’s clothing on winning the hotly contested...
by Madeleine Penney | Nov 15, 2016 | Press Release
Sword Active Risk’s annual survey shows risk management is increasingly important on the Boardroom Agenda Maidenhead, UK. 15 November 2016 – Sword Active Risk has published the results of its annual survey of Risk Managers from 80 top international organisations. The...
by Madeleine Penney | Nov 15, 2016 | Press Release
Colin Hay, VP Sales, Intelecom UK offers a five point plan for joining-up the dots of the customer journey We’ve all heard about the ‘customer journey’ but what does the term really mean and why is it so important in contact centres? Quite simply, the expression...
by Madeleine Penney | Nov 14, 2016 | Press Release
Network Rail, Skanska and Transport for London receive top awards for risk management practices Maidenhead, UK. 14 November 2016 – Sword Active Risk, a supplier of specialist risk management software and services, congratulates clients Network Rail, Skanska and...
by Madeleine Penney | Nov 10, 2016 | Press Release
Datix Cloud IQ, a newly released SaaS based software application from Datix, will transform the way healthcare organisations learn when things go wrong by providing enhanced analysis of patient safety events. LONDON – If one international healthcare software company...