by Madeleine Penney | Oct 20, 2016 | Press Release
20 October 2016 London/Oslo, UK ntelecom Group AS has announced the latest enhancements to its multi-channel cloud-based contact centre solution. As an ISO 90001 and ISO 27001 certified, PCI DSS compliant organisation, quality and information security management are...
by Madeleine Penney | Oct 13, 2016 | Press Release
New Term – New Customers. Starting a new term feels full of promise. Ben Willmott at Teleopti considers how contact centers can match service to today’s new young consumers – tomorrow’s big spenders Young people today make up the fastest-growing and most...
by Madeleine Penney | Oct 12, 2016 | Press Release
Allocate Software, a provider of Defence, Maritime and Healthcare complex workforce and organisational optimisation software, has opened a new office in Canberra, Australia to support the company’s continued growth in its defence and maritime business. Allocate’s...
by Madeleine Penney | Oct 12, 2016 | Press Release
National Park uses latest Time and Attendance system to manage flexible working hours and support staff work life balance hfx, a leading provider of flexible working systems, has announced that Dartmoor National Park Authority has chosen hfx’s Etarmis solution to...
by Madeleine Penney | Oct 11, 2016 | Press Release
EHI Live, NEC Birmingham, 1-2 November 2016, Stand 1F120 London, England– October 11, 2016—Imprivata®, the healthcare IT security company, will demonstrate healthcare’s most comprehensive platform for authentication, access management, and patient identification at...
by Madeleine Penney | Oct 4, 2016 | Press Release
Teleopti announced today that the world’s largest online car rental service Rentalcars.com is using the company’s strategic Workforce Management (WFM) technology to create efficient, flexible schedules for nearly 800 sales and customer service advisors to provide a...
