by Madeleine Penney | Jul 28, 2016 | Press Release
Tommy Palomäki, Senior WFM Consultant, Teleopti explains from his own experience how workforce management puts you in control of the busiest summer periods Soaring temperatures and a bit of sunshine are great news for business as sales of sausages, barbecues and...
by Madeleine Penney | Jul 28, 2016 | Press Release
More power to Business Users with Three Point Estimates added to Risk Express Maidenhead, UK. 28 July 2016 – Sword Active Risk has announced that the latest version of Risk Express will includes extended scoring functionality to enable three point estimates. As part...
by Madeleine Penney | Jul 27, 2016 | Press Release
Pop up shops are literally popping up everywhere and whilst it has been independent artisan businesses and smaller retailers that have pioneered the concept, larger retailers are beginning to embrace this latest evolution in retailing. The temporary stores are mostly...
by Madeleine Penney | Jul 27, 2016 | Press Release
We are officially a nation of complainers: 2016 Consumer Action Monitor (CAM) Survey Findings According to Thomas Rødseth, VP of Product and Marketing at Intelecom, contact centres cannot stem the rising tide of complaints but they do hold the key to keeping customers...
by Madeleine Penney | Jul 27, 2016 | Press Release
NELFT (North East London Foundation Trust), an integrated community and mental health services provider with 6,000 staff has reduced turnaround times for reporting incidents into the National Reporting & Learning System (NRLS), the central NHS database for patient...
by Madeleine Penney | Jul 26, 2016 | Press Release
New Document Vault, Real Time Alerting, and significant updates to Schedule Risk Analysis and Cost/Impact Risk Analysis in ARM 9 Maidenhead, UK. 26 July 2016 – Sword Active Risk has announced the availability of Active Risk Manager 9 from 29 July. The latest version...
