by Madeleine Penney | Apr 21, 2016 | Press Release
UK’s newest entrant into the competitive energy market deploys automated technology to save time and money and enhance the overall customer experience Green Star Energy, one of the newest entrants into the UK’s competitive residential energy market, has deployed...
by Madeleine Penney | Apr 13, 2016 | Press Release
In the second of a series of blogs from Colin Hay, an ex-military man and newly appointed VP Sales, UK at Intelecom, we look at what contact centres can learn from the Army when it comes to delivering excellent customer service and increasing satisfaction levels using...