by Madeleine Penney | Jan 3, 2017 | Press Release
Thomas Rødseth, VP of Product and Marketing at Intelecom takes a look at what contact centres can learn from digital transformation It’s been popular for a while now to talk a good story around delivering digital customer service. But most contact centres are ducking...
by Madeleine Penney | Nov 15, 2016 | Press Release
Colin Hay, VP Sales, Intelecom UK offers a five point plan for joining-up the dots of the customer journey We’ve all heard about the ‘customer journey’ but what does the term really mean and why is it so important in contact centres? Quite simply, the expression...
by Madeleine Penney | Sep 22, 2016 | Press Release
Intelecom UK continues year on year growth with new customers, a new team and real-time product enhancements Intelecom UK Ltd, a provider of multi-channel cloud-based contact centre solutions, today announced year-on-year sales growth of 96% and a series of new...
by Madeleine Penney | Jun 28, 2016 | Press Release
27 June 2016, London, UK – Intelecom, a provider of cloud-based contact centre solutions, today announced that Affinity Sutton, one of the largest housing associations in England, has incorporated Intelecom Web Chat capabilities into a new online portal for...
by Madeleine Penney | Jun 14, 2016 | Press Release
by Lotta Lundstrom, Regional Marketing Manager, Teleopti Today’s connected consumers are the ones driving the revolution in retailing. With the ever-expanding array of communication and social media platforms at their disposal, allowing them to research and shop...
