by Madeleine Penney | Feb 22, 2017 | Press Release
Olle Düring, CEO of Teleopti outlines three steps to put the Voice of the Employee at the heart of your contact center According to world-leading industry analysts Gartner,[i] “organizations need to assess the potential needs, expectations and aspirations of the next...
by Madeleine Penney | Feb 9, 2017 | Press Release
Running a tight ship is easier than you think, thanks to the latest advances in technology says Crispin Jessop, Offshore Workforce Management Specialist at Dynama In today’s connected world, keeping track of your fleet and the crew members is a simple task, right?...
by Madeleine Penney | Feb 7, 2017 | Press Release
According to Magnus Geverts at Teleopti, a ‘work from anywhere’ environment supported by Workforce Management (WFM) benefits customers, employees and the business Today, people expect to work their own hours, choose where they work and do so without the restrictions...
by Madeleine Penney | Feb 1, 2017 | Press Release
Jeremy Hamill-Keays of Teleopti takes a look at a favorite subject from a new angle We are experiencing change all the time, and today, more rapidly so than ever. Products, technologies, the business landscape, expectations – they’re all in a constant state of flux....
by Madeleine Penney | Jan 12, 2017 | Press Release
New OneView Software-as-a-Service (SaaS) solution also opens doors to wider vertical business sectors Allocate Software, a leading provider of workforce and resource optimisation software, has established a new organisation to support the company’s continued growth in...
